As a part of our commitment to your privacy RE:VOIR agrees to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from RE:VOIR.
There may be times (such as when you purchase a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We may also maintain a record of your product purchases.
Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted not to receive communications from us. If you do choose to provide us with your contact information, we may use it to send you catalogs, promotions, and other information, although you are free, at any time, to opt-out of receiving such information by sending an email to us. If your name and contact information were volunteered to us by someone else, then you may also receive catalogs, promotions, and other information until you send us an opt-out email.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about RE:VOIR. From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our "Select Partners." In such cases we might share and cross-reference information, including personal information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from RE:VOIR please let us know by calling us at +33954225111, by sending us an email to firstname.lastname@example.org Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive. If you would like to update or correct the email address, mailing address or other personal information that we may have on file for you, please contact us via phone or email.
Please note that any requests to remove or update your personal information may take up to 14 days for your email request and 4-8 weeks to process your postal mail request.
The process of purchasing a product or service from us requires you to add items to your cart and then confirm your selection at check out. We will then ask you to complete an order form that requests personal information from you, including your contact information (such as your name, and your email as well as your financial information (such as your credit card type, credit card number, expiration date, and credit card verification value code or "CVV"). During check out, we will may also analyze your purchasing history and account status to determine whether you qualify for any free items, discounts, or coupons that we may choose to offer to qualifying customers.
We use persistent cookies to identify returning customers. A persistent cookie (also known as a "permanent" or "stored cookie") remains on your hard drive until the cookie's pre-set expiration time is reached or until you delete the cookie. Persistent cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific web site. You can remove persistent cookies by following the directions provided in your Internet browser's "help" file but this action will affect your user experience on successive visits to our web site.
Because we use a persistent cookie to store your User ID, you do not have to enter your User ID each time you wish to log in to the web site from the same computer. The User ID is encrypted and cannot by itself be used to log in to your RE:VOIR account, so use of a persistent cookie for this purpose is secure. Nevertheless, we use a persistent cookie in this way if, and only if, you check the "Remember My User ID" checkbox.
When you click the "Add to Cart" link in order to purchase something from our web site, we use a persistent cookie to store the items that you added to your shopping cart. We also use a different persistent cookie to identify unique visitors to our site for aggregate statistical purposes only.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. If you have any questions about security on our web site, please contact us through our web site.
The security of your personal information is important to us. When you enter sensitive information to receive our announcements or catalog, to contact us through our web site, or to log in, we encrypt that information using Secure Socket Layer technology (SSL). This technology secures our web site by encrypting the data that is exchanged between your browser and our web server.
Our web site uses an SSL certificate. This authority issues SSL certificates only for a particular server in a specific domain for a verified business entity. This way, you can be sure that our web site is operated by the business that claims to operate it. An SSL certificate consists of a public and private key, both of which are used for data encryption and decryption. When a browser points to a secured web page, an SSL handshake takes place between the end-user's browser, the authenticated web server, and the certification authority. Once a secured session is established (as indicated by the https:// appearing in the browser's URL field) both the end-user's browser and the authenticated web server can guarantee the privacy and the integrity of the data being exchanged.
We urge you to keep your passwords in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe. If you suspect that your password or other personal information has been comprised, you should notify us immediately.
As is the case with the vast majority of websites, our web site automatically collects certain information about your computer system and stores this data in its log files. This information includes your Internet Protocol (IP) address, browser type, operating system, Internet Service Provider (or ISP), the web site you came from before you arrived at our web site, the last page you visited on our web site before moving to another web site, the date and time you entered our web site, and your click pass (i.e., the sequence of pages and activities that you choose when moving through our web site).
We use this information, which does not identify individual users, to analyze trends, administer the web site, prevent misuse of the web site, gather demographic data about our user base as a whole, and track users' movement around the web site both to determine which areas are of greatest interest and to help us design a more intuitive website for our users.
We do not associate this automatically-collected data (including the collected IP addresses) with any personally identifiable information.